Recently, I received a query from a Project Manager - could I setup a training tool that could help application developers pick up site-specific commands. This was a major problem as his team is new and had limited experience on the application system being supported.
In the mainframe, this challenge is common with all the third-party and in-house utilities being added to the system. To address this, developers have two choices. First, they can either pick up the application manual but more often than not it is not available and sifting through the information in the manual could be quite a challenge. Second, they can search through existing programs and copy the syntax. The issue with this second approach is that this would not provide the complete view of the command syntax and may even perpertuate issues with mistakes being copied a couple of times better.